How To Book
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Search
Select your travel route, date and number of passengers
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Book
Choose the connection that suits you and fill in contact details
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Pay
Select payment option and book ticket
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Booking Status
Get final status update within 12 hours, during office hours most likely within 30 minutes.
1. Search
Choose your departure and arrival points, travel date, and number of passengers — then click "SEARCH".
2. Select
Browse available connections and select the option that best suits your schedule and budget.
You’ll see trip duration, price, and provider info. You can also add extras like taxi transfers.
Click "BOOK TRIP" to continue.
3. Enter Your Details
Enter you name, email address, nationality and phone number, check the box labeled "I accept the Terms & Conditions" and click "PAY" to proceed with the payment process.
4. Make Payment
Choose your preferred payment method - PayPal, Credit Card, or PromptPay QR-code - and click "PAY NOW" to complete your booking securely through one of our trusted payment gateway providers (such as PayPal).
Important: After payment, please wait until you're redirected back to our website. This ensures your booking is correctly registered in our system.
5. Booking Confirmation & Ticket
In most cases, your booking will be confirmed immediately after payment. You’ll receive a confirmation email with your ticket voucher attached, and it will also be available for download in your Memo Travel account.
For certain routes - particularly longer or less frequent ones - confirmation may take a bit longer while we finalize the booking with the ferry operator. In those cases:
- You’ll first receive a “Pending Booking” email
- Once confirmed, you’ll receive a follow-up email with your updated booking status and PDF ticket voucher, usually within a few hours (often under 30 minutes during office hours)
You can check your booking status and download your ticket voucher anytime from your account.
6. Check-In Before Departure
Please arrive at your designated check-in location at least 30 minutes before departure.
Check-in typically takes place at the counter of the trip operator - this may be located at a pier, bus terminal, airport, or local travel office, depending on your route.
Your confirmation email and ticket voucher will clearly show:
- The exact check-in location and operator name
- A clickable Google Maps link for easy navigation
You can present your voucher digitally on your phone or bring a printed copy.
